Privacy Policy for Reigate Hot Tubs

Reigate Hot Tubs Ltd respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains:

• what information we collect
• how we use that information
• when we may share it with third parties

This policy applies to https://www.reigatehottubs.com and all services provided through our website.

Information We Collect

Website Visitors

Like most websites, we automatically collect some non-personal information, including:

• browser type
• language preference
• referring website
• date and time of visits

This helps us understand how visitors use our website and improve our services.

From time to time we may publish aggregated statistics, such as website usage trends. These reports do not identify individual visitors.

We may also collect IP addresses for security and system administration purposes.

Personal Information

When you interact with our website, we may collect personal information such as:

• Name
• Email address
• Phone number
• Billing or booking details

We collect this information when you:

• make a booking
• contact us
• register on the website

This information is used to:

• provide our services
• respond to enquiries
• manage bookings
• improve customer experience

Use & Disclosure of Information

We only share personal information when necessary.

Your information may be shared with:

• employees and contractors
• service providers helping operate the website
• organisations assisting with bookings or payments

All parties handling your information must keep it confidential.

We never sell or rent personal information.

We may disclose information when required to:

• comply with legal obligations
• respond to court orders or government requests
• protect the rights or safety of Reigate Hot Tubs or others

Data Security

We take reasonable measures to protect your information from:

• unauthorised access
• misuse
• alteration
• destruction

However, no internet transmission or electronic storage system is completely secure.

Cookies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

• remember user preferences
• understand website usage
• deliver relevant content

You can disable cookies in your browser settings. However, some features of the website may not function correctly without them.

Advertising Cookies

Some advertisements on our website may be delivered by advertising partners. These partners may use cookies to show relevant ads.

This Privacy Policy only covers cookies used by Reigate Hot Tubs, not third-party advertisers.

External Links

Our website may contain links to external websites.

We are not responsible for the privacy practices or content of third-party sites.
We recommend reviewing their privacy policies before providing personal information.

Email Communications

If you provide your email address, we may occasionally send updates about:

• services
• new features
• promotions

You can unsubscribe at any time using the link provided in our emails.

Data Retention

We retain personal information only for as long as necessary to:

• provide services
• comply with legal obligations
• resolve disputes
• enforce agreements

Children's Privacy

Our website is not intended for children under 13.

We do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us so we can remove it.

Website Statistics

We may collect and analyse website usage data. This information may be shared publicly in reports but will never include personally identifiable information.

Privacy Policy Updates

We may update this Privacy Policy from time to time.

When changes are made, the updated policy will be published on this page.

Continued use of the website indicates acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Reigate Hot Tubs Ltd

Email: [email protected]
Website: https://www.reigatehottubs.com